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Frequently Asked Questions

Base Unit
This indicates the minimum width of a standard cupboard carcass needed to accommodate the bowls and tap if the sink model.

Cleaning
The best products to use to keep your sink and taps clean are mild and non-abrasive solutions such as Cif or Bon Ami. Never use bleach in your sink or on plated products as it will damage the rubber seal and plating on the waste.

Delivery charges

Delivery charges are based on weight, a heavy sink for example will be delivered on a pallet which will be more expensive than a tap which will be sent by mail. When you buy multiple items you will benefit from cheaper postage charges. For more information on our delivery service please see our Delivery and Returns page.

Installation Type
Inset - These sinks can be fitted in any work surface by making a cut out and installing the sink into it. Inset sinks can also be undermounted where space allows, but will require a tap hole in the work surface to align with that of the sink.
Undermount - These sinks are made specifically to be mounted under a cut out in solid worktop materials such as granite, wood etc. They have no rear ledge allowing complete freedom when positioning the tap or other accessories such as soap dispensers, sprays or filtered water taps. 

Out of stock
If an item is showing as out of stock it is likely that we will have this item in stock again soon but there may be a lead time which could be several weeks. Please contact our sales office on 01243 841332 if you would like to know when an item is coming back into stock.

Payment
We use Sage Pay as our primary payment gateway which ensures that all transactions are secure and we can take a variety of credit and debit cards.
We also accept payment by Paypal.

We apologise but we don't accept payment by AMEX.

Place an order
In order to place an order you can either set up your own account so that your details are stored to save you time on your next purchase, or you can checkout as a 'guest' which means that you don't have a profile saved and will need to re-enter your details next time you wish to make a purchase.

Tax
We only sell to the UK and therefore tax (VAT) is charged on all orders.

Where are you?
We are based on the South Coast of England in Bognor Regis.

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